Centered on customer demands, Jinpeng Footwear establishes an integrated full-cycle service system covering pre-inquiry, solution discussion, production tracking and after-sales support. Dedicated account managers provide one-on-one service for all partners.
Inquiry Communication
Dedicated sales staff offer one-on-one communication to answer questions about styles, capacity, quotations and customization, matching your demands promptly.
Solution Planning
We deliver overall planning solutions including product design, color matching, materials and packaging based on your brand positioning and market needs.
Order Progress Tracking
Real-time updates on production schedule, quality inspection, shipment and other key milestones of your order.
After-sales Support
Timely handling of after-sales issues, implementing warranty, repair, return and exchange services per contract to safeguard partners’ interests.
Service Commitments
- Honest operation with transparent quotations and no hidden fees; strictly abide by all contracted cooperation terms.
- Fully protect customers’ business data, design drafts and brand information to secure intellectual property and privacy.
- Ample production capacity supported by four self-owned factories; reasonable scheduling for production and delivery as agreed.
- Unified quality control standards to standardize finished product workmanship and reduce potential after-sales risks in production.
- Complete file archiving for long-term partners with regular follow-ups to continuously upgrade products and supporting services.
Service Scope
- Full set of services including sampling, pattern adjustment, small trial orders and mass bulk production.
- Accept multiple cooperation types: domestic distribution, brand OEM manufacturing and export foreign trade orders.
- Professional technical consultation and support for material selection, craftsmanship optimization and performance upgrading.
- Auxiliary assistance such as logistics planning, warehouse coordination and document preparation.
- Exclusive benefits for long-term partners: priority sampling, priority production scheduling and customized cooperation discounts.
Contact Us
Service Hotline: 020-84908868
Service Hours: 08:30 – 18:00 (Workdays)
Business Email: marketing@jpmade.cn
Company Address: No.183 Dongyong Section, Nanshan Road, Dongchong Town, Nansha District, Guangzhou City